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Please note:  Kobo was unable to handle a forum that allowed users to make honest comments on their products, and as such, has closed their forum.  None of the “getsatisfaction.com/kobo” links work anymore.

Jon.S.Butcher has a good sense of humour, especially for someone who had to wait 2 months to get his reader replaced.  I found this gem:

https://getsatisfaction.com/kobo/topics/announcing_new_kobo_ereader

while researching ‘Danny S’ in the forums.  I think the Kobo Brick will save time and frustration.  If you have no expectation that your new eReader will do anything at all (other then key coffee rings off your table), then the overall customer experience of the Kobo eReader will be much better.  It is all about ‘managing excpectations’, which the Kobo Brick does admirably!

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